may we all be heard
words are bells
let them ring!


Thom World Poet Austin, Texas, USA
Global Radical networker and activist for promoting the live Creative Arts,
at every possible opportunity, especially in his home-city, Austin, Texas, USA


Saturday, July 9, 2011

CENTERING YOUR CALLS

You will receive a call.It will be offshored
It will attempt to sound like you-to offer you something you need
You may get angry,confused or interested.People's lives depend
upon your positive response.Unless and until Third World labor costs rise
such calls will come from centers where some new middle class workers are being processed.
Conundrum#1-if their work value rises,their jobs will be offshored(again
Paradox#2-they are taught to imitate perceived cultures of the respondees-
yet these recipients know nothing of the caller's true culture or identity
Tautology#3-this has been a growth industry for two decades(and still growing
Phishing expeditions rely upon simple greed(and the need for employment)
To keep their job,employees must be proficient in finding common ground
and selling -whether it be vitamins or mobile phone contracts
Young,bright,educated people seek these call center positions-
for upward mobility,middle class income levels,and personal freedom.
They may be stranded between two cultures-a stranger to both host and adopted one.
They may be multilingual and multicultural-yet have no true identity or home
After time,they may become disassociated,alienated,cynical-
much like the outcome of those receiving these calls..
Perhaps identification can then occur ,based upon truly common values...

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